Question and Answer

What kind of company is Ron Group?

Ron Group is a multinational corporation specializing in the Catering and Hospitality industry. With over 19 years of experience, we have collaborated with some of the world's most famous restaurant and hotel brands, supplying them with products, layout design, management, and transportation services.

Why choose us?

One-Stop Solution for Restaurant, Hotel, Café, Bar, Wedding, and Club since 2005, with over 10,000+ satisfied customers in 108 countries worldwide. Access to more than 95,700 products, saving you up to 65%. We ensure you get the best products at the best possible prices.

What products and services do you offer?

We provide a full range of restaurant support services, including tableware, furniture, kitchenware, kitchen equipment, barware, buffet equipment, uniforms, decorations, disposable products, lighting, and more. Additionally, we offer restaurant layout design, logistics and transportation, risk management, restaurant consulting, and franchise services.

How do I choose the right products for my restaurant?

Our team will recommend suitable products based on your restaurant's style, size, and concept. We ensure each item enhances your restaurant's atmosphere and functionality.

Do you offer customization services?

Yes, we provide customized products and services, including tableware, furniture, and complete restaurant designs tailored to your unique needs.

How can I get a quote?

You can request a detailed quote by contacting us through our website or sales team with your specific requirements. We will respond promptly with pricing information.

How do I place an order?

Visit our website, find our contact information, and tell us your needs and desired products. We will provide a quote and proceed with delivery.

Can I visit your showroom?

Yes, we welcome clients to visit our showroom to experience the quality and design of our products. Please schedule an appointment in advance for personalized service.

What is the standard production time for each order?

The standard production time for each order is around 30 days, but this can vary based on product type, order quantity, packaging requirements, and peak seasons.

Are samples free?

Yes, we provide free samples, though shipping costs are the customer's responsibility. Any special requirements should be discussed with us.

How are products shipped?

We provide global logistics and shipping services, offering various shipping options based on the customer's location and specific order requirements. We handle ocean freight, air freight, rail transport, and courier services through FedEx and DHL.

What payment methods do you accept?

We accept various payment methods, including cash, bank transfers, credit cards, and PayPal. Payment terms are agreed upon before finalizing the contract.